Internet banking form of post office

· Valid Active Single or Joint "B" Savings account standing at CBS enabled Branch Post Office, Sub Post Office or Head Post Office. · Provide necessary KYC documents, if not already submitted · Valid unique mobile number · Email address · PAN number

Visit your home branch, fill the pre-printed application form and submit with required documents. Your DOP internet banking service will be ready for activation from next working day of registration of the request from the Post Office ​

Once the request is processed successfully, an SMS alert will be delivered to your registered mobile number within 48 hours ​

Customer ID is the 9 digit CIF ID printed on the first page of your Passbook

Open the DOP Internet banking page using the URL mentioned in the SMS and use the hyperlink “New User Activation” in the home page. Fill the necessary details and configure your Internet Banking login (Sign on) password and transaction password. Now login and configure security questions and answers along with Passphrase. These two steps are mandatory for successful activation of your internet banking user ID ​

Security questions and answers are required to be used when you forget your Login or transaction password or both

No, it cannot be the same Permissible incorrect attempts are 5

In case login password is entered wrongly 5 times, your user ID will be disabled from logging in. In case the transaction password is entered wrongly for 5 times, transaction rights will be disabled. In such cases, please change your password using ‘Forgot Password’ option in login page and login with correct password

Please address the issue by mentioning the CIF ID/Account ID to dopebanking@indiapost.gov.in from your registered email ID with the issue details

Joint accounts can be viewed if both the customer IDs are linked for the same account. But Single accounts of a joint holder can be viewed by that account holder only in their internet banking login

DoP eBanking application will prompt you to change the password during login and follow the displayed instructions

If user has not logged in for more the 180 days, password will get expired and the same should be intimated via email to dopebanking@indiapost.gov.in from your registered email ID. Once the same is enabled at DoP level, an email will be sent to your registered email ID. After getting the user id enabled, Use forgot password link available in the home page and follow the instructions

Yes, the user ID can be changed only once under My profile > Update channel login ID option

Use the option Using Account Number and Date of Birth to reset the password under Forgot Password link available in the ebanking home page and login to the ebanking application

Please visit the home branch PO of that account to change the customer ID/CIF ID with the eBanking registered CIF/Customer ID

​All India single IFSC for Department of Posts is - IPOS0000DOP